Diego Ballona

VP, Solutions at Fin
I'm a software engineer and a hobbyist musician. I started my career as a founding engineer and later led engineering organisations in big tech companies like Spotify and Meta.
I have worked in complex, mission-critical, highly regulated domains such as payments, trust & safety and customer service, and led distributed teams of 100+ across three continents along the way.
My teams have supported ambitious company goals: increase revenues by 50x to nine digits in ~12 months, launch products that challenged what was possible with AI, and materially cut costs to support profitability.
My greatest career fortune, however, is showing up to work with people I admire, trust, and learn from daily.
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Thoughts, reflections and learnings